Privacy Policy
At Your Happy Sleepers, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Who We Are
Your Happy Sleepers is a London-based childcare concierge and nanny agency offering bespoke childcare services to families across the UK and internationally.
2. What Information We Collect
We may collect and store the following types of information:
Personal details: Name, address, email, phone number
Childcare requirements: Family details, child’s age, specific needs
Candidate information: CVs, references, DBS check details, qualifications
Usage data: IP address, browser type, and website interaction through cookies
3. How We Use Your Information
We use your information to:
Match families with suitable childcare professionals
Contact you regarding your enquiry or application
Provide and improve our website and services
Comply with legal and regulatory obligations
We will only use your data for the purposes for which it was collected.
4. Sharing Your Information
Your information is only shared when necessary:
With vetted childcare professionals for placement
With service providers who help us operate our business (e.g., hosting, payment processing)
When required by law or for safeguarding purposes
We never sell or rent your data to third parties.
5. Cookies and Website Tracking
We use cookies to enhance user experience and track website performance. You can disable cookies via your browser settings, though this may affect site functionality.
6. Data Retention
We retain personal data only as long as necessary to fulfill our services or meet legal obligations. You may request deletion of your data at any time.
7. Your Rights Under GDPR
You have the right to:
Access the personal data we hold about you
Correct inaccurate or outdated data
Request deletion of your data
Withdraw consent for data use
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
8. Security Measures
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
10. Contact Us
If you have questions or requests regarding your personal data, please contact:
📧 hello@yourhappysleepers.co.uk
📞 +44 7981 868434
